We are committed to safeguarding your privacy. We understand your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of our clients and will only collect and use personal data in ways to provide our service to you and in a way that is consistent with our obligations and your rights under the law.By using this site or/and our services, you consent to the processing of your personal data as described in this Privacy Policy.
Information About Us
Name: Cornwall Property Finders
Address: Daniell Road, Truro, Cornwall TR1 2DA
Email: [email protected]
Website: www.cornwallpropertyfinders.co.uk
Telephone: 01872 273560
Regulated Body: Cornwall Property Finders is a member of The Property Ombudsman Scheme and adheres to the Code of Conduct for Residential Buying Agents
What Does This Notice Cover?
This Privacy Information explains: What is personal data? What data do we collect? What are your rights? How do we use your personal data? Do we share your personal data? How is my data stored? How long do you keep my data? How to complain?
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is defined as ‘any information about you that enables you to be identified’. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Personal Data Do We Collect?
We collect this date from you submitting an enquiry form on our website, or by direct email/telephone conversions. We collect some or all of the following personal data (this may vary according to your relationship with us:
• Name
• Address, Email address
• Telephone number
• Profile Data - Detailed Information about your property and location preferences, details of requirements and interests to conduct our terms of business.
What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to ask us to delete or otherwise dispose of any of your personal data
e) The right to restrict the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes, meaning in certain cases you have the right to object to processing of your personal data, for example in the case of direct marketing.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract; you have the right to ask we transfer the personal information to another organisation.
h) Right to object to processing in certain circumstances.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
Further information about your rights can also be obtained from the I.C.O - Information Commissioner’s Office If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This is always because the data is necessary for our performance of a contract with you and because you have consented to our use of your personal data.
Your personal data may only be used for the following purposes: to identify you as a legitimate person in order to fulfil an obligation under law or contract in order to supplying our services to you.
Communicating with you, including responding to emails or calls from you.
If you have any further questions, please feel free to contact us at [email protected]
Do We Share My Personal Data?
We do not share your Personal Data with anyone outside Cornwall Property Finders. Your permission is always requested when we speak to other professionals on your behalf such as lawyers and surveyors.
How Is My Data Stored?
We store your data on our encrypted client management system within the UK therefore; it is fully protected under the GDPR. We monitor our systems for possible vulnerabilities and attacks. *Although we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
How Long Will You Keep My Personal Data?
We do not keep your personal data for any longer than is necessary. Your personal data will be kept for the following periods depending on which service we provide: a) The length of time we are carrying out property viewing reports on your behalf or b) the length of your property search contract for the full relocation package.
How To Complain - Contact Information Supervisory Authority
You have the right to complain if you have concerns we how we have used your data.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website https://www.ico.org.uk
Telephone: 0303 123 1113
Changes to this Privacy Policy
We reserve the right to make change to this Privacy Policy Last Updated – July 2020
Information About Us
Name: Cornwall Property Finders
Address: Daniell Road, Truro, Cornwall TR1 2DA
Email: [email protected]
Website: www.cornwallpropertyfinders.co.uk
Telephone: 01872 273560
Regulated Body: Cornwall Property Finders is a member of The Property Ombudsman Scheme and adheres to the Code of Conduct for Residential Buying Agents
What Does This Notice Cover?
This Privacy Information explains: What is personal data? What data do we collect? What are your rights? How do we use your personal data? Do we share your personal data? How is my data stored? How long do you keep my data? How to complain?
What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is defined as ‘any information about you that enables you to be identified’. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
What Personal Data Do We Collect?
We collect this date from you submitting an enquiry form on our website, or by direct email/telephone conversions. We collect some or all of the following personal data (this may vary according to your relationship with us:
• Name
• Address, Email address
• Telephone number
• Profile Data - Detailed Information about your property and location preferences, details of requirements and interests to conduct our terms of business.
What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to ask us to delete or otherwise dispose of any of your personal data
e) The right to restrict the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes, meaning in certain cases you have the right to object to processing of your personal data, for example in the case of direct marketing.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract; you have the right to ask we transfer the personal information to another organisation.
h) Right to object to processing in certain circumstances.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
Further information about your rights can also be obtained from the I.C.O - Information Commissioner’s Office If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This is always because the data is necessary for our performance of a contract with you and because you have consented to our use of your personal data.
Your personal data may only be used for the following purposes: to identify you as a legitimate person in order to fulfil an obligation under law or contract in order to supplying our services to you.
Communicating with you, including responding to emails or calls from you.
If you have any further questions, please feel free to contact us at [email protected]
Do We Share My Personal Data?
We do not share your Personal Data with anyone outside Cornwall Property Finders. Your permission is always requested when we speak to other professionals on your behalf such as lawyers and surveyors.
How Is My Data Stored?
We store your data on our encrypted client management system within the UK therefore; it is fully protected under the GDPR. We monitor our systems for possible vulnerabilities and attacks. *Although we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
How Long Will You Keep My Personal Data?
We do not keep your personal data for any longer than is necessary. Your personal data will be kept for the following periods depending on which service we provide: a) The length of time we are carrying out property viewing reports on your behalf or b) the length of your property search contract for the full relocation package.
How To Complain - Contact Information Supervisory Authority
You have the right to complain if you have concerns we how we have used your data.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website https://www.ico.org.uk
Telephone: 0303 123 1113
Changes to this Privacy Policy
We reserve the right to make change to this Privacy Policy Last Updated – July 2020
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